David C. Penny

CTO / SVP Information Technology

Selected Achievements

 

Project / Program Management

• Led business development and strategic investment initiatives for this $25M international IT/Marketing company. [Global IP Solutions Inc]

• Responsible for payroll, Federal and State filings, AR, AP, budgets and vendor management. [Global IP Solutions Inc]

• Managed support for 200 servers/gateways and 3,500 PCs for daily support and global support for corporate applications. [Pfizer Inc]

• Designed, planned and executed implementation of global Directory Services consisting of 18 countries and over 200 servers. [Pfizer Inc]

• Negotiated, marketed and delivered services to 23 divisions, meeting their business requirements. [Pfizer Inc]

Process Improvement

• Increased productivity 30% through streamlining of the racking and stacking process. [NewVista Advisors]

• Defined Operational Level Agreements decreasing time for application delivery 27% and 32% for problem resolution. [MasterCard International]

• Redesigned workflow of Global Help Desk covering Call Management, Service Level Agreements, customer satisfaction, surveys, metrics, daily reports, call aging reports and monthly Dashboards. reducing total open calls by 67%. [Global Internal TechnologyMasterCard International]

• Architecture Design Leader for Data Center server/storage consolidation resulting in a 35% reduction in servers and migration of all Tier 1 and Tier 2 storage. [Global Internal TechnologyMasterCard International]

Cost Reduction

• Initiated a vendor audit and identified $100k in overbilling [NewVista Advisors]

• Implemented top of the rack fiber/copper solution reducing structured cabling costs $400K. [NewVista Advisors]

Data Centers

• Coordinated the relocation of three datacenters into one reducing run rates by 40%. [NewVista Advisors]

• Implemented a 5,000sf data center and outfitted all technology for 15 30,000sf floors. [NewVista Advisors]

• Designed the new Data Centers including layout, power, cabling and cooling requirements. [NewVista Advisors]

Strategic Planning

• Identified a staffing model and proposal to reduce staffing run rate by $25k per month. [NewVista Advisors]

• Relocated 2,000 employees, 3,500 PCs and 400 servers. [NewVista Advisors]

• Established strategic direction, reducing costs a minimum of $500K. [MasterCard International]

• Translated long term strategies into effective programs requiring collaborative team ideas. [Global Internal Technology]